Helping businesses operate securely & efficiently.
At Lucid, we believe all businesses, large or small, should be empowered with a reliable and comprehensive IT infrastructure that helps them achieve their goals. That’s why we make it our mission to make life easier for business owners and their whole team by providing simple, yet effective and evolving IT solutions.
By developing a comprehensive IT strategy, we help you keep your business secure and running efficiently. This way you can use your business to its fullest potential.
Our Mission and approach.
Despite the constant changes and advancements in technology, our commitment to helping businesses overcome technology challenges remains unchanged. Throughout our strategic planning, we always place people first and utilise technology and processes to help businesses be more efficient and effective.
As a team, we’re devoted to inspiring people through our commitment, creativity, and human approach. In contrast to many Managed Service providers, we simplify IT so even the least tech-savvy can understand its benefits.
Our Values.
Be Human
Helping you with technological challenges your business faces, our warm team are happy to translate tech into plain English. We explain complex technical detail using everyday language so that you can easily understand the importance and implications of the most technical ideas and issues.
Own IT!
Even the best technical solutions sometimes fail. But you can sleep easy knowing that we’re available 24/7 to help get you back online in no time. We take ownership of any challenges that we take on until it’s resolved to your satisfaction.
Inspire
We want to share our love of technology with you and are always finding new solutions to help your business. We’re also proactively monitoring your technology to make sure it’s functioning optimally.
Go Above & Beyond
Even though it’s not necessarily in our job description, we don’t mind getting our hands dirty and putting in the hard work to make sure you experience minimal downtime – even when you are experiencing an issue that is out of our control.